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How to swap: Swipe a candy toward a neighbor to match three or more of the same kind. You can also tap two neighboring candies to swap them.

Objective bar: Each level has a point goal shown at the top of the board (e.g. “Reach 800 points”). Clear the goal before your moves run out.

Moves counter: The number of swaps you have left. Plan carefully — when it hits zero, the level ends.

Chain meter (“Build Your Chain”): Tracks cascading matches. When a match causes candies above to fall and create another match, you’re building a chain.

Boosters: During a level, tap a booster button at the bottom of the screen to activate it. You hold a limited number of each booster (Lollipop, Shuffle, Color Bomb).

iCloud sync is optional. To check if it’s enabled for Sweet Smash:

1. Open Settings on your device.
2. Tap your name at the top, then iCloud.
3. Look for Sweet Smash in the list and toggle it on or off.

If you play on two devices with iCloud enabled, your progress should sync through your private iCloud account. If it doesn’t appear to sync, make sure both devices are signed in to the same Apple account and that iCloud is enabled for the game on both.

The game is fully playable without iCloud — your progress will just be stored locally on a single device.

Game Center is optional. To sign in or out:

1. Open Settings on your device.
2. Scroll down and tap Game Center.
3. Sign in with your Apple account, or toggle it off to sign out.

Sweet Smash is fully playable without Game Center. Signing in is only needed if you want to use Apple’s Game Center features.

If you’ve previously made in-app purchases and need to restore them (e.g. after reinstalling the game), use the restore option within the game or restore purchases through the App Store.

All payments are processed by Apple through StoreKit. For billing questions, refund requests, or purchase history, please contact Apple Support directly.

If you’re experiencing issues, try these steps:

1. Update the app to the latest version from the App Store.
2. Update iOS/iPadOS to the latest version in Settings → General → Software Update.
3. Restart your device — a fresh start often resolves temporary issues.
4. Check storage — make sure your device has enough free storage (Settings → General → iPhone/iPad Storage).

If the problem persists after trying these steps, please reach out to us using the contact information below.

Reach us by email:

Response times are not guaranteed. We’ll do our best to get back to you as soon as possible.